Privacy Policy

Your privacy is important to us. It is Afrosentail’s policy to respect your privacy regarding any information we may collect from you on our website – https://afrosentail.co.nz 

What personal information do we collect from the people that visit us?

When you visit our site to order or register on our site, as appropriate, you may be asked to enter some information about you which we use to correspond with you and as otherwise permitted by our privacy information. 

The information collected may include:

  • Your contact information, such as your name, email address, shipping address and telephone number;
  • Your payment information, such as credit/debit card information, billing addresses, and other billing information;
  • The shipping information of any third parties that you enter when shipping orders to such third parties, including their names, addresses, and telephone numbers; and

When do we collect information?

We collect information from you when you place an order, use our live chart, register on our site or use our site. We may also collect information for analytical purpose, for example , your IP address,

your general geographic location as shown by your IP address, your browser type and how you interact with content available on our website. 

What We Do with Collected Information

We use the information you provide to us, directly or indirectly, and information we collect about you, including Order Information, for various reasons:

  • Improve your user experience with Afrosentail Beauty Store and personalize your shopping experience. 
  • To allow us to handle your orders, deliver products and process your payments and refunds.
  • Notify you of any Afrosentail promotions, deals and other information that may be of use to you 
  • Create or administer your account and communicate with you about account creation, activity or modification, placed orders and shipping update
  • Notify you about any changes to this Policy or the Terms & Conditions;
  • Respond to your requests and questions
  • Operate, assess, analyze, enhance, and improve our businesses, research, data, marketing and advertising strategies, and our product offerings;
  • Comply with applicable laws, regulations and industry standards and enforce our rights and our Terms & Conditions and other policies.

How do we protect visitor information?

We implement reasonable measures to protect your information through a variety of safeguards designed to help protect the information we collect and store against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

We will never ask for your password via email 

Which Information Can Users Access?

You may access and update information you have entered on our site through your Afrosentail account settings. There you can also view information like your purchase history, shipping information and credit card transactions. If you have any questions about viewing or updating your information we have on file, please contact customercare@afrosentail.co.nz

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third-party links

We do not include or offer third-party products or services on our website.

Right to Opt-out

Delete my account

Afrosentail  is committed to providing you with high quality products and services and we are also committed in giving you an extra-ordinary shopping experience on our site. However,  if you want to delete all your data information on our website, we respect your choice and shall fully cooperate.

Please contact Afrosentail customer service and they will reply you within 48 hours. All your information will be completely deleted from our server. Our contact information is listed below. 

No more emails or messages

Also.  If you no longer wish to receive the company’s promotional communications, you may opt-out by  unsubscribe from these communications at any time by clicking the “unsubscribe” hyperlink contained at the bottom of each email.

How to Contact Us

If you have any questions or concerns regarding our privacy and protection of information, please contact us at:

  • Phone: +642102395673 (direct & int’l.)
  • Email: customercare@afrosentail.co.nz